• More Raving Fans

    Kiley (Bellingham, MA)

    “My wife and I worked with Jeff for the first time 2 years ago. We were buying our first home and were referred to him by our real estate agent. As first-time home buyers we had no idea how any of the process worked. Jeff spent countless hours on the phone with us and even stopped by our house to go over every line of the application to give us more piece of mind. Fast forward 2 years, the rates keep getting lower and we decided it was worth trying to refinance. We spoke to another mortgage person first, and soon realized that Jeff was on another level in terms of service and attentiveness. So we decided to give Jeff a call. On top of getting us a better rate than the other mortgage person, his fees were better, and his attention to detail was truly remarkable. Give Jeff 10 minutes on the phone and a chance to look at your numbers and you won’t even consider using another mortgage person. I highly recommend Jeff to anyone who is looking to get a new mortgage or refinance their existing mortgage.”

    Daniel (Braintree, MA)

    “My wife and I are extremely satisfied with the refinancing package that was put together by Jeff. His customer service is second to none that we have encountered in twenty years of home ownership. Jeff responded almost immediately to all questions and concerns and was always able to simplify the sometimes-confusing mortgage process. The entire process from application to closing took just about two weeks. We were updated daily on the status of our application. Jeff was able to get us a terrific rate and the fees were the lowest we've seen in the industry. We highly recommend Jeff for your mortgage needs!”

    Edward (West Newton, MA)

    “Jeff assisted my wife and I with our first home purchase. Although, I was new to the home buying process, his exceptional industry knowledge, cutting-edge web systems, professionalism, and willingness to go "above and beyond" to ensure a comfortable experience won my wife and I over. In addition, we obtained the lowest rate available - anywhere! The fees were also the lowest we could find after extensive research. I have already recommended many people who have asked for the service he provides. I am still quite amazed with his responsiveness, honesty, and pleasant nature. Needless to say, I am a very satisfied client and will be working with him on our refinance!”

    Todd (Arlington, MA)

    “Awesome to deal with. Held our hand through the process and was positive and forthcoming. After having a not so great previous experience with a different broker in the past, Jeff was hugely patient with our trepidation. He gave us lots of information that was always right there in the open. He restored our faith in brokers. He was present and accessible. I've bought two houses in the past, refinancing one of them along the way over the past 10 years. I worked with Jeff only on the last one. I can say that, without a doubt, Jeff's was not only the best deal I've come across, but the best service, attitude and process. In a past refinance, I had a pretty typical "bait and switch" experience with another broker that left me wary, but Jeff was patient, clear and straight forward. He shopped around and found me a great rate and went to bat for me when a small issue or two came up from the lender's side, smoothing the way. I can't imagine using anyone else.”

    Reinhold (Bolton, MA)

    “He lived-up to all my expectations. Jeff returned every call or email almost immediately, regardless of time-of-day. When I had questions, he took the time to explain the process and even followed-up after every interaction. The process of applying and registering documents and information on the website was very fast and painless. And, most importantly, Jeff was able to provide me with the absolute lowest cost loan at the lowest rate - and that's after applying with at least three other on-line brokers and with a local loan officer. We closed in 3 weeks from first contact, and it was the easiest and most pleasant refi that I've ever done. I was a bit skeptical when quoted the best rate with the lowest fees, but that's exactly what I got. I recommend Jeff without reservation.”

    Sandra (Newton, MA)

    “My husband and I used Jeff when purchasing our home and were so impressed that we are currently working with him on our refinance. We originally shopped around at commercial banks and finance companies and found that his service was a cut above. Specifically, he took a personal interest in ensuring that our client experience was second to none by providing industry-leading expertise, a vast network of professional services (Realtors, attorneys, etc.), an easy-to-use, secure web service, great follow-up, and the tireless pursuit to answer any and all questions no matter how simple or complex. Our refinance was complex due to the current economic climate, strict lender regulations, and two mortgages. He worked tirelessly to ensure that although the transaction is complex, we are shielded from the "madness" for which we are truly grateful. He came to us as a recommendation from other satisfied clients who are friends of ours and it was the best decision we made as it continues to pay dividends.”

    Elliot (Reading, MA)

    “Jeffrey was great to work with in assisting us refinancing our home. The process went very well even with a couple setbacks like the appraisal and PMI. His online system, attention to detail, and outstanding commitment to service make Jeffrey a level above every other lender I have ever worked with. Jeffrey worked to get us the best rate available, and he beat every other estimate we got both online and from local banks. He also makes sure that his estimates stay on point all the way through closing. I've already recommended him to my family and I recommend him to everyone out there reading this. You won't find a more trustworthy lender. If every lender was like Jeffrey, our economy would be in a better place.”

    Fred (Needham, MA)

    “Jeff did a great job for us. We were extremely happy with the level of service, the rate and loved his interactive website. With the new focus on lenders to having every "i" dotted and every "t" crossed twice you need a person like Jeff tracking every document involved from start to finish. We called our old mortgage person, but after a week called Jeff. We already had our rate locked by the time our old mortgage person returned our call. I guess I will have to refer to the old mortgage guy as our ex-mortgage guy. Jeff also helped us with our vacation home as well and got us the same rate as our primary residence. With Jeff, you’ll never want to use anyone else.”

    Metin (Waltham, MA)

    “I just closed a refinance loan with Jeff's help at a great rate. He was quite impressive in various dimensions. First, he keeps his word and promises no matter what. Second, he spends time with you to help, and always makes himself available. He was very responsive anytime during the day and evening. Third, there were no big surprises: I was always kept updated about the status of my application and necessary documentation through daily emails and a great electronic interface where I could view or upload needed documents. He was very knowledgeable, and always very assuring. Finally, he was very pleasant to talk to and work with. Although there were some minor wrinkles to go through during the closing process, he responded immediately to straighten out my concerns. So, I have been quite happy about the whole process and have been recommending him to all my friends.”

    Mark (Newton, MA)

    “Working with Jeff was a REAL pleasure. As a busy college professor, time is not always a luxury. However, not only did he ALWAYS make himself available, but he also made the whole process SEEMLESS and SIMPLE. When I first started, I was quite amazed by how low our rate and fees were so I did my own research. After some serious due diligence, he won out head and shoulders above the rest and complimented a great rate and low fees with terrific old-fashioned customer service. For example, the lender's underwriters took longer than usual and we were afraid that we would lose our rate and with rates then in the high X's and X's I thought we were doomed. Not only did he get everything done as promised, but he also got us a rate BELOW X.00% without ANY additional costs to us AFTER our rate lock had expired. I was so impressed by his professionalism, honesty and courtesy that I have already referred him to friends, neighbors and colleagues and would use him again whenever I decide to refinance or buy again. Thanks!!”

    Huey (Brewster, MA)

    “Jeff got us a great rate but that's not the whole story. Our situation became quite complicated because we were actually getting two mortgages; one to refinance our existing home and another to purchase a second home at the same time. He coached us on how to best do this and made the whole process simple. I have to say I was a bit uptight due to the current economic environment but Jeff was reassuring and always willing to talk with me, even on the weekends. Both mortgages came through without a hitch. I would absolutely go back to Jeff and have recommended him to many friends and family.”

    Vander (Mendon, MA)

    “We had a great experience with Jeff and have already recommended them to friends and family. My husband is a very skeptical guy, especially when it comes to the internet, so when I told him that the whole process was online he was sure I had made a terrible mistake and that Jeff ("if that's even his real NAME!") was probably just out to get us. Well, Jeff sure proved him wrong! He came out to our house personally at the closing just to ease my husband's fears, and believe it or not, ended up entertaining my three-year-old son for an hour so we could sign our documents! Thanks Jeff for the great job!”

    Rachel (Somerville, MA)

    “Jeff Chalmers was a pleasure to work with. I have never had such a good experience refinancing. Not only was his pricing the best, but his attention to the details of my loan were exceptional. His online services are amazing and I was able to track when he received my documents and always knew what he needed from me. I could check rates everyday off the ClicknFinance.com website that I knew were current. His approach to this business was refreshing in that he was so honest and upfront. HIs success is based mostly on referrals which means your track record has to be good. I am recommending him to my family members. I am a professional woman who does not have a lot of time and this company was the easiest and most stress-free experience. This is a no brainer! He even beat out my friend’s prices who is in the business!!”

    Eric (Arlington, MA)

    “Jeff did a great job in helping us re-finance our loan down 1.5% from our original mortgage. The closing costs were much lower than what other competitors were offering. Plus, the actual closing costs came in lower than our original Good Faith Estimate. The electronic form uploads and downloads were very convenient and helped us track the progress of our application, approval, and closing. We've already recommended Jeff to a few of our friends!”

    Kurt (Westborough, MA)

    “I was initially attracted to Jeff when he offered the best combination of rate and fees. I work at a financial institution and their rates were generally 0.375%-0.50% better with comparable fees. Jeff was excellent to work with. His response time was generally very quick (within 15 minutes), and at worst within the same day, and he was always on top of everything that was needed. His website was easy to use and I liked the convenience of uploading documents to the site. Overall, I would recommend.”

    Darin (Cambridge, MA)

    “I recently worked with Jeff to refinance our condo. This was an especially challenging refi, as the condo is considered “unwarrantable” by most lenders. Jeff dug deep to find a local bank that understood the circumstances and was willing to finance the property. Working with Jeff was a pleasure, as his experience with the mortgage business and adeptness with technology enabled a quick and complete process. All key communication and documentation was stored in one controlled electronic environment, with easy access over the internet. Jeff was quick to respond to any questions or concerns, making sure I understood the process and next steps. Most of all, the closing went without a hitch, as Jeff took the time to walk me through all the documents well ahead of closing day.”

    Paulo (Medford, MA)

    “Jeff was instrumental in helping close our loan. I would highly recommend him to anyone considering a home loan or a refinance of an existing loan. He was highly professional to deal with. He was able to answer all the questions we had and provide sound advice with regard to our situation. The system he developed kept us informed on our loan status throughout the process. It also allowed us to submit the required paperwork by fax and online which made the whole process very convenient. We were so happy with the service he provided us that we are in the process of refinancing our existing loan with him. The process this second time around is even easier than before and I have already recommended him to many of my friends and colleagues.”

    Kathy (Billerica, MA)

    "Jeffrey was a God send during these very difficult "re-financing" times. The challenges that he faced to make this refi happen were many. He, however, managed to get through each one with a professional manner that brought us the results we wanted that moved us to the closing. As a single mother struggling in this crazy economy, I appreciate that he was really there to help! Thank You Jeffrey! I would recommend him very highly!”

    Leon (Cambridge, MA)

    “Jeffrey was a pleasure to work with. He returned my calls quickly and spent considerable time explaining the refi process and his costs. I actually felt like I was his only customer! His closing costs are extremely low compared to others, so you'll save a lot of time if you start with a quote from Jeffrey.”

    James (Arlington, MA)

    “I had the privilege to sit down with Jeff last evening in a business-related situation. I have known him for years as a loyal friend. The impressive thing that struck me first was his tremendous level of integrity. The pride he takes in his work is second to none. Also, he is extremely knowledgeable with respect to refinancing, financial advising/planning, and all the legal aspects involved in the process. Jeff is a breath of fresh air to work with. His personality is one of his greatest assets and his level of expertise is unmatched. Immediately, you know that you called "the best" in his field. I would recommend Jeff without hesitation and with total confidence to anyone looking to refinance their home."

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